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Using Eva

How Eva handles your scheduling and dispatch

Updated May 25, 2026

Scheduling is where most cleaning businesses lose their evenings and their sanity. Eva takes the calendar off your plate: she books visits, assigns cleaners, repeats recurring jobs, and reshuffles when plans change. Here is how it works.

Recurring visits, set once

Most cleaning work is recurring, so you should only set it up once. Tell Eva a client is weekly or every other week, and the visits repeat on their own, in the right slot, with the right cleaner, without you rebuilding the calendar each week.

The right cleaner on the right job

Eva assigns each job to the cleaner who fits: their area, their availability, and the client they already know. Keeping the same cleaner on the same home is what clients quietly love, and Eva protects that by default.

When someone calls out

A cleaner calls out and the day usually falls apart. Eva helps you reshuffle: she finds who can cover, moves the affected visits, and lets the clients know, so a sick day does not become a dozen angry texts.

Changes without the phone tag

When a client needs to move a visit, Eva handles the reschedule and updates everyone, instead of a long thread of back-and-forth. Your calendar stays a reflection of reality, not a guess.

See the full picture on scheduling and dispatch, or read our guide on reducing no-shows.

More in Using Eva

How Eva handles client messages and reminders

Confirmations, reminders, on-my-way texts, and review requests, all sent automatically so client communication stops eating your evenings.

How Eva invoices and gets you paid

Eva turns each finished job into an invoice, sends it, takes online payment, and chases what is late, so getting paid stops being a chore.

How Eva helps you manage your cleaners

Each cleaner sees their day, gets the right checklist, clocks in, and adds photos, so quality stays consistent as your team grows.

Using Eva in English and Spanish

Eva is fully bilingual. Here is how she works in English and Spanish for you, your cleaners, and your clients.

How online booking works

Eva gives you a booking page that turns visitors into confirmed jobs around the clock, and drops each one straight into your schedule.

How Eva handles quotes and estimates

Eva drafts your quotes from a booking form, tracks where each one stands, and chases the ones that go quiet, so fewer leads slip away.

Your client list (CRM) in Eva

Eva keeps a full picture of every client: visit history, lifetime value, preferences, and the next move, so you always know who matters most.

Automations: set the rules, Eva runs them

Turn your repeated 'when this happens, do that' rules into automatic workflows Eva runs for you, so the routine handles itself.

How Eva gets you more reviews

Eva asks for reviews at the right moment, drafts your replies, and puts your best ones on a public page that wins the next client.

Reports and your weekly recap

Eva turns your day to day into clear numbers, revenue, top clients, workload, and trends, with a recap emailed to you every week.

Still need help?

Email hello@followeva.com and a real person will help, or browse the help center.