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How Eva handles client messages and reminders

Updated May 25, 2026

Client texting is the hidden time sink that eats an owner's evenings. Eva owns it: she sends the right message at the right moment, every time, so you are not glued to your phone between cleans.

Confirmations and reminders

Eva confirms each booking and sends a reminder before the visit. A client who gets a friendly reminder rarely forgets, which quietly cuts no-shows and last-minute cancellations without you lifting a finger.

On-my-way and completion texts

On the day, Eva can send an on-my-way text so the client knows you are coming, and a completion note when the clean is done. These small touches are what make a small business feel polished and reliable.

Review requests, automatically

Right after a great clean, while the client is delighted, Eva asks for a review with a direct link. Reviews are the cheapest marketing you have, and Eva turns asking from a thing you forget into a system that runs itself. See how Eva gets you reviews.

She answers the routine questions

Many client messages are routine: what time, can we move it, is it confirmed. Eva handles those for you and only brings you in when a message genuinely needs your judgment.

More on client messaging, and if texts are drowning you, read how to stop drowning in client texts.

Still need help?

Email hello@followeva.com and a real person will help, or browse the help center.