Managing and scaling
Hiring, training, SOPs, scheduling, quality control, and the systems that let you step off the mop and onto the business. How to grow past yourself without the wheels coming off.
7 min read
How to Hire Your First Cleaner
Learn how to hire your first cleaner: when you are ready, where to find good people, what to ask, the trial clean, and the W-2 paperwork to get right.
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Training and Retaining Your Cleaning Teams
Training and retaining your cleaning teams: a simple onboarding plan, ride-alongs, fair pay, and the culture that keeps your best cleaners from leaving.
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Creating Procedures (SOPs) for Consistent Service
Creating cleaning SOPs and checklists: how to write standard operating procedures every cleaner follows so your service is consistent in every home.
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Managing Your Schedule With Multiple Teams
Managing your cleaning schedule with multiple teams: how to route crews, avoid gaps and double-bookings, and keep every team busy without the daily chaos.
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Employee, Subcontractor, or Self-Employed: Which Model for Your Cleaners
W-2 employee vs 1099 contractor for cleaners: how control, legal risk, and cost differ, and how to choose the right model for your cleaning business.
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Setting Up Quality Control: Checklists, Photos, Inspections
Cleaning quality control made simple: use checklists, before and after photos, spot-check inspections, and scoring to keep every clean consistent as you grow.
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Managing Client Keys and Access Securely
Managing client keys and access securely: how to run a key log, use lockboxes and codes, limit liability, and keep client homes safe as your teams grow.
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Building a Simple Dashboard to Track Your KPIs
A simple cleaning business KPI dashboard: the handful of numbers to watch every week so you can spot problems early and grow with your eyes open.
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From Technician to Owner: Delegating Fieldwork to Work on the Business
Going from technician to cleaning business owner: how to get off the mop, what to delegate first, and how to work on the business instead of in it.
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Optimizing Routes and Logistics as Your Teams Grow
Optimizing cleaning routes and logistics: how to cluster jobs, cut drive time, plan supplies and fuel, and protect your margin as your teams grow.
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Buying or Merging With Another Cleaning Company to Grow Faster
Buying or merging with another cleaning company: how to acquire a book of recurring clients, value the deal, and retain the customers and crews you buy.
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