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How Eva works, from booking to paid

Updated May 25, 2026

Eva runs the whole job-to-cash loop of your cleaning business, the same loop you currently run by hand between cleans. Here is what that looks like, step by step, from the moment a client books to the moment you are paid.

It starts with a booking

A new client books through your online booking page, or you add a job yourself in a sentence. Eva captures the details, confirms with the client, and puts the visit where it belongs. No back-and-forth texting just to lock a time.

She builds your schedule

Eva places the job on your calendar, assigns the right cleaner, and keeps your routes sensible. Recurring clients are set once and repeat on their own, so your week fills itself instead of you rebuilding it every Sunday night.

She keeps clients in the loop

Before each visit she sends a confirmation and a reminder. On the day, an on-my-way text. After the clean, a thank-you and a review request. All of this client messaging happens without you typing a word, which is the part that usually drains your evenings.

She invoices and collects

The moment a job is marked done, Eva turns it into an invoice, sends it, and follows up if it goes unpaid. Getting paid stops being a Sunday chore and becomes something that happens on its own.

She keeps your team on track

Each cleaner sees their day, gets the right checklist for each home, clocks in, and adds photos. You see that the work was done to standard without calling anyone. As you add people, the quality that won you the client does not slip. See managing your team.

You stay in control

Eva does the work, but you make the calls that matter. She handles the routine and only pings you when something genuinely needs a human decision: a tricky reschedule, an unhappy client, a price judgment. The busywork runs itself; the judgment stays yours.

Still need help?

Email hello@followeva.com and a real person will help, or browse the help center.