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Billing & plans

The 30-day money-back guarantee and refunds

Updated May 25, 2026

Beyond the free trial, every paid plan is covered by a 30-day money-back guarantee, so you can commit without the risk. Here is how it works.

How the guarantee works

For 30 days after you start a paid plan, if Eva is not the right fit, we refund you 100%. No hoops, no fine print designed to trap you.

How to request a refund

Just email us at hello@followeva.com and we will take care of it. No forms to fill out, no questions to answer, no being passed around.

Trial versus guarantee

They stack. First you get 14 days free with no card, to try Eva risk-free. Then, once you are on a paid plan, the 30-day money-back guarantee covers you for another month. Together that is a long, honest runway to be sure.

Questions about plans? See plans and billing or the pricing page.

Still need help?

Email hello@followeva.com and a real person will help, or browse the help center.